Please note: The information on this page is for wholesale customers only. Retail customers, please visit our delivery page for up-to-date information regarding shipping charges and turnaround.
New Customers
If you are interested in opening a trade account with Edinburgh Arts, please contact enquiries@edinburgharts.com for the application form.
Trade Service Status
Last updated: 21.11.2022
Contact
For all orders and enquiries: enquiries@edinburgharts.com
Current Lead Times
| Order Type | Production Time | Shipping Time |
|---|---|---|
| Print Orders | 4-5 working days | 2 working days |
| Card Orders | 5-10 working days | 2 working days |
| Mounted and Framed Orders | 1-2 weeks | 1 week |
Coming Strike Actions
We anticipate delays to orders caused by strike action at our courier partner on the following dates:
- 30 November, 1 December, 9 December, and 11 December
Please allow an extra few days for shipments on or around these dates to arrive. There will likely be delays to shipments after these days while Royal Mail and Parcelforce deal with their backlog.
Christmas Order Dates
Orders confirmed before these deadlines will be shipped on or before December 14th, which means they should arrive before Christmas. This is an earlier last shipping date that in previous years due to anticipated strike action at Parcelforce.
| Framed or mounted items | Monday, 5th December at 5pm |
| Unframed prints and cards | Thursday, 8th December at 5pm |
We will continue to take orders as usual after these days, with the caveat that they are likely to arrive in the new year.
Our delivery partners continue to suspend delivery guarantees, so unfortunately it is possible that orders will be delayed even if shipped in plenty of time. Please do get your Christmas orders in to us as soon as possible so we can make sure you have the stock you need.